Refund policy
Refund Policy
Last updated: 23/07/26
Thank you for purchasing from DesignwithAI.
As our products are digital downloads, we aim to provide clear information before purchase so you can buy with confidence.
Refund Eligibility
You may request a refund only if you have not downloaded or accessed the purchased digital product.
If our records show that the product has not been downloaded, you may contact us within 14 days of purchase to request a refund.
Once approved, your refund will be processed to your original payment method.
Non-Refundable Purchases
Due to the nature of digital products, refunds will not be issued once the product has been downloaded or accessed.
Our download system records whether a file has been downloaded. If the product has already been downloaded, the purchase is considered delivered and is no longer eligible for a refund, except where required by applicable consumer law.
Incorrect or Duplicate Orders
If you accidentally purchase the same product more than once, please contact us. Duplicate purchases may be refunded after verification.
Technical Issues
If you experience problems downloading or accessing your purchase, please contact us before requesting a refund. We will work with you to resolve any technical issues as quickly as possible.
Contact Us
If you have any questions about this Refund Policy or would like to request a refund, please contact:
Email: designwithai20@gmail.com
Please include:
- Your order number
- The email address used for your purchase
- The reason for your request